Job Title: Sales Coordinator

Location: On-Site (Ikorodu)

Employment Type: Full-Time

About Nettinx

Nettinx is a fast-growing Nigerian e-commerce company. We're expanding quickly and aiming to scale. As part of this growth, we’re hiring a Social Media Manager to drive engagement, increase visibility, and convert followers into customers.

Role Overview

As the Sales Coordinator, you will be responsible for managing order fulfillment, coordinating with logistics partners, tracking customer orders, and ensuring a high customer satisfaction rate. This is a critical execution-focused role for someone who can work fast and is highly organized.

Key Responsibilities

Track and manage daily orders across multiple platforms (Facebook Ads, WhatsApp, CRM).

Confirm customer orders via phone, WhatsApp, or email and ensure payment/delivery confirmation.

Coordinate with dispatch/logistics providers for timely and accurate deliveries.

Monitor delivery performance and address delivery issues quickly (e.g., failed deliveries, wrong items).

Maintain accurate sales records and help forecast daily/weekly inventory needs.

Manage returns, refunds, and order-related customer service requests.

Collaborate closely with the marketing and fulfillment teams to optimize the customer journey.

Help identify sales trends and suggest process improvements.

Requirements

1–3 years of experience in e-commerce operations, customer service, or logistics.

Experience working in a pay-on-delivery or COD-based online store (preferred).

Familiarity with CRMs or sales tracking tools like Google Sheets, Trello, Airtable, or similar.

Comfortable handling customer communication and resolving issues professionally.

Excellent attention to detail, organization, and time management skills.

Strong written and verbal communication skills.

Compensation

Competitive salary based on experience.

Performance bonuses for growth milestones

If you think you are a good fit, we are happy to have you join us.

Fill the form below to apply

Sales Coordinator Application Form

First Name

Last Name

Phone *

Email *

Street Address *

City *

State *

Age *

Upload your Resume (PDF/DOC)

Portfolio or Links to Sample Work (Instagram, TikTok, etc.)

LinkedIn Profile (optional)

Do you have experience working as a sales coordinator?

Yes

If Yes, how many years of experience do you have in sales coordination or order fulfillment?

Have you worked in an e-commerce company before?

Yes

What makes you a strong fit for this role?

Are you available to work:

Full-time

Part-time

Freelance/Contract

Expected Monthly Salary (NGN):

When can you start?

I confirm that the information provided is accurate.

I understand this role requires ownership and result-driven execution.